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Frequently Asked Questions…

HOW CAN I BOOK MY SESSION?

Sessions currently take place Monday to Saturday.  To reserve your session prior to booking please use the Availability Checker.  Upon reservation your session time and date will be held for 12hrs upon which payment is required to confirm your booking.  We regret that we are not able to hold single session times beyond 12hrs without payment.  You may schedule your entire 6 program sessions in the same way. If you have already purchased your session, or received your session as a gift, you will receive priority booking.


CAN I BOOK MY SESSION BEFORE I PAY FOR IT?

You can reserve your session date and time before processing payment when you use the Scheduler form to book your session.  Upon receipt of your scheduling requests will respond within with options.   You then have 24hrs to confirm your booking by making payment.  We regret that we are unable to reserve bookings beyond the 24hr window.


DO SESSIONS EXPIRE?

All sessions expire 6 months from date of purchase.


CAN I GIFT A SESSION TO A FRIEND OR FAMILY MEMBER?

Yes.  Please request a digital Gift Certificate upon placing your booking.  


IS A LIFE POP SESSION LIKE THERAPY?

No. This is not  a substitute for counseling, psychotherapy, psychoanalysis, mental health care, substance abuse treatment, or other professional advice by legal, medical or other qualified professionals.  It is your exclusive responsibility to seek such independent professional guidance if needed. If you are currently under the care of a mental health professional, it is recommended that you promptly inform the mental health care provider of your intention to participate in the session. 

HOW LONG IS THE MEDITATION?

The Modern Meditation is approximately five minutes and takes the form of a guided meditation.


IS EVERYTHING CONFIDENTIAL?

All direct communication with Sam Smith is bound by client confidentiality.   What happens in a session stays in a session, unless agreed by each party or regarded as a serious risk to either parties safety. Sam’s clients often bring sensitive issues to coaching and privacy is treated with the upmost respect.


DO I NEED TO BE ON TIME FOR MY SESSION?

Yes. Your session will commence on time.  If you are late to your session we cannot guarantee that we will be able to extend your session time beyond your scheduled time.

WHAT IS AN ACCOUNTABILITY FOLLOW UP?

Research conducted by the American Association of Training and Development found that people are 90% more likely to succeed if they have an accountability partner on their goals. Sam will follow-up with you on your session goals one week after your session to hold you accountable to the positive and empowering change you identified for yourself during the professional Life Coaching section of your Strategic Inspiration session.

WHAT IF I CHANGE MY MIND?

If you change your mind about your booking you have 24 hours from time of purchasing the  session  to request a full refund.  After that time scheduling will be allocated and we are unfortunately unable to offer a refund.

WHAT ARE SUSSED CO. POLICIES?

You can read all of our policies below.  Prior to commencing their program all clients are required to read and agree to the client agreement | disclaimers |  terms & conditions | and privacy policy

I STILL HAVE A QUESTION!

Email  hello@Sussedco.com and we will happily answer any further questions.